{"id":1725,"date":"2025-11-17T14:42:32","date_gmt":"2025-11-17T06:42:32","guid":{"rendered":"https:\/\/oneledonline.com\/?page_id=1725"},"modified":"2025-11-19T11:10:17","modified_gmt":"2025-11-19T03:10:17","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/oneledonline.com\/index.php\/shipping-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1725\" class=\"elementor elementor-1725\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c79b88f e-flex e-con-boxed e-con e-parent\" data-id=\"2c79b88f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ba9a622 e-full_width e-n-menu-layout-horizontal e-n-menu-tablet elementor-widget elementor-widget-n-menu\" data-id=\"3ba9a622\" data-element_type=\"widget\" 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href=\"https:\/\/oneledonline.com\/index.php\/faqs\/\">\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"e-n-menu-title-text\">\n\t\t\t\t\t\t\tFAQ's\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"e-n-menu-item\">\n\t\t\t\t<div id=\"e-n-menu-title-1005\" class=\"e-n-menu-title\">\n\t\t\t\t\t<a class=\"e-n-menu-title-container e-focus e-link\" href=\"https:\/\/oneledonline.com\/index.php\/credit-application\/\">\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"e-n-menu-title-text\">\n\t\t\t\t\t\t\tCredit Applications\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<li class=\"e-n-menu-item\">\n\t\t\t\t<div id=\"e-n-menu-title-1006\" class=\"e-n-menu-title\">\n\t\t\t\t\t<a class=\"e-n-menu-title-container e-focus e-link\" href=\"https:\/\/oneledonline.com\/index.php\/business-account\/\">\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"e-n-menu-title-text\">\n\t\t\t\t\t\t\tBusiness 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Status\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ef55acf e-flex e-con-boxed e-con e-parent\" data-id=\"4ef55acf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f2eb95a elementor-widget elementor-widget-heading\" data-id=\"4f2eb95a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c98f2b8 e-flex e-con-boxed e-con e-parent\" data-id=\"7c98f2b8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-302bc68a e-con-full e-flex e-con e-child\" data-id=\"302bc68a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04808d2 elementor-widget elementor-widget-wd_text_block\" data-id=\"04808d2\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h4>SHIPPING RATES<\/h4><p>$9.95 Flat Rate on all ORDERS\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<img decoding=\"async\" src=\"https:\/\/cdn8.bigcommerce.com\/s-phjrc3z910\/content\/vspfiles\/images\/shipping.jpg\" alt=\"$8 shipping\" \/><\/p><div>We will ship via ground shipping service to addresses within the 48 contiguous United States for a flat shipping charge of $9.95 for all orders (except fluorescent tubes and fixtures over 5 feet).<\/div><div>FedEx ground estimated transit map<\/div><div><p>Only Within the 48 contiguous United States<\/p><p>Additional shipping and handling charges will apply to orders shipped outside the 48 contiguous United States (including Alaska, Hawaii and other U.S. Territories).<\/p><p>Please\u00a0<a href=\"https:\/\/www.superiorlighting.com\/Articles.asp?ID=300\">Contact Us<\/a>\u00a0if you are placing an order outside the Continental US and we will advise you if we can ship there and of the shipping charges to that destination.<\/p><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c4b4fc4 e-con-full e-flex e-con e-child\" data-id=\"3c4b4fc4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a577f7 elementor-widget elementor-widget-wd_text_block\" data-id=\"2a577f7\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"StaffContactCol2\"><h4>WARRANTY CLAIMS<\/h4><p>Our goal is your 100% satisfaction with every order! No hassle 14 days returns.<\/p><div>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<img decoding=\"async\" src=\"https:\/\/cdn11.bigcommerce.com\/s-phjrc3z910\/content\/vspfiles\/images\/Warranty.jpg\" alt=\"14-day warranty\" \/><\/div><p>We stand behind the products we sell. If for any reason you are not satisfied with a purchase you may return a product within 14 days of receiving it. Please inspect all products upon receipt. If an item arrives broken we will make arrangements to either refund or replace the item for you. Warranty claims can be filed within the stated warranty period of the item.\u00a0Please contact customer service at\u00a01-800-432-7995\u00a0or email help \"at\" superiorlighting.com to receive a return or warranty claim authorization.\u00a0<a href=\"https:\/\/www.superiorlighting.com\/superior-lighting-limited-warranty\/\" target=\"_blank\" rel=\"noopener\">Full Limited Warranty.<\/a><\/p><p>PLEASE DO NOT SHIP ITEMS BACK TO US OR TO OUR MANUFACTURERS WITHOUT PRIOR AUTHORIZATION!<\/p><\/div><div class=\"StaffContactCol2\"><h4>RETURNS<\/h4><div>Please contact customer service at\u00a01-800-432-7995\u00a0to receive a return authorization.<\/div><div>\u00a0<\/div><div>PLEASE DO NOT SHIP ITEMS BACK TO US OR TO OUR MANUFACTURERS WITHOUT PRIOR AUTHORIZATION!<\/div><div>\u00a0<\/div><div>We need to be able to track your order and without calling us first our warehouse will have no idea what to do with your box when it arrives. We cannot be responsible for orders shipped to us without prior authorization.<\/div><div>\u00a0<\/div><div>14 days returns and exchange policy<\/div><div>\u00a0<\/div><div>We stand behind the products we sell. If for any reason you are not satisfied with a purchase you may return a product within 14 days of receiving it. Absolutely no returns will be made after 14 days. Please inspect all products upon receipt. If an item arrives broken we will make arrangements to either refund or replace the item for you.<\/div><div>\u00a0<\/div><div><a href=\"https:\/\/www.superiorlighting.com\/shipping-returns\">Custom orders, Color Kinetics items, large contract jobs (over $1500) and parts cannot be returned.<\/a><\/div><\/div><div class=\"myclear\">\u00a0<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About Us Our Team Co<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1725","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oneledonline.com\/index.php\/wp-json\/wp\/v2\/pages\/1725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oneledonline.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oneledonline.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oneledonline.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/oneledonline.com\/index.php\/wp-json\/wp\/v2\/comments?post=1725"}],"version-history":[{"count":10,"href":"https:\/\/oneledonline.com\/index.php\/wp-json\/wp\/v2\/pages\/1725\/revisions"}],"predecessor-version":[{"id":1953,"href":"https:\/\/oneledonline.com\/index.php\/wp-json\/wp\/v2\/pages\/1725\/revisions\/1953"}],"wp:attachment":[{"href":"https:\/\/oneledonline.com\/index.php\/wp-json\/wp\/v2\/media?parent=1725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}